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Terms of Service

You must agree with these terms if you wish to commission me and by doing so, you are agreeing to my terms of service.

I. GENERAL TERMS

As a commissioner, you are expected to follow all the terms in a modest manner.

Please avoid showing any impolite behaviors and cooperate with the artist kindly to avoid conflicts. If such problem arises, I have the right to decline your commission.

II. PAYMENT

All payments must be paid in full upfront. The only currency accepted is USD (US dollars) 

All payments must be settled within two weeks after placing an order. If the commissioner fails to reply/pay within 2 weeks after placing an order, it will be considered as withdrawal and you will be removed from the waitlist.

You can place an order again but you are not allowed to reclaim your wait list number.

Please do not send me your payment unless stated otherwise.

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Please note that I only accept payments through Paypal.

I will only start after I receive the payment.

III. PROCESS

STRICTLY NO REFUNDS.

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You are allowed to request for a refund and cancellation only if I fail to give you your commission under the given time. Keep in mind that you are not allowed to request for a refund and cancellation if the money has been sent or if you have received the illustration.

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If I am not at fault and you file a charge back against me, your right to everything I have ever made for you will be retracted and I have the right to sell the copyrighted artwork to new buyers.

You will be forbidden to commission me ever again and you will be blacklisted.

I also have the right to file a complaint and the right to the money that you have given me.

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I will only give your payment back if I fail to perform my job under my conditions.

Please understand that this a sensitive issue due to Paypal's rules and regulation.

Your commission will be completed under the maximum of 3 months. If I cannot finish your commission under the given time due to the issues stated below, you will be notified as soon as possible.

Please note that I may ask you for more time due to these factors; Health problems, complexity of your commission, other commissioners, work and school, and personal issues.

You are allowed to cancel your commission and request for a refund if I fail to give you your commission under the given time or extension.

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Work in progress images are optional and you will be asked if you want to receive a WIP upon ordering.

*WIPs might delay the process. I will not proceed unless I receive your approval.

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I do not follow the 'first come and first serve' rule. I want to give you the greatest quality I can offer.

IV. CANCELLATION & REFUNDS

V. COPYRIGHT & USAGE POLICY

As a commissioner, you have the right to:

  • Use the artwork with or without my permission for any personal use e.g for profile picture, banner, websites/blogs, etc. 

  • Repost the image with either watermark or credit.

 

You are not allowed to:

  • Re-upload the artwork without credit or claim it as yours.

  • Use or distribute the artwork for any financial or monetary gain such as using the artwork for merchandise ( e.g prints, use the image for reselling characters, stickers )

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My rights:

As the artist, I am allowed to use the art for any advertising purposes. (Including Commission sheets or raffle samples.)

VI. CUSTOMER SATISFACTION

Your satisfaction is my top priority.

You are allowed to request small changes after you receive the WIP or the finished art.

eg: Coloring mistakes, design mistakes, missed details

Charges will be applied if the change is major.

eg: Addition of details, change of outfit/anything not in the reference sheet given by you.

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Please provide a neat reference to avoid this.

*Any statement can be bound to change if discussed with me, the artist, prior to the commission.

Thank you very much!

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